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In the field of engineering, the concept of sustainability refers to designing and managing to fully contribute to the objectives of society, now and in the future, while maintaining the ecological, environmental, and economic integrity of the system.  Most people would agree that structures such as buildings that have a lifespan measured in decades to centuries would have an important impact on sustainability, and as such, these buildings must be looked at as opportunities for building sustainably. When people think about green buildings, what generally comes to mind is solar panels, high efficiency lighting, green roofs, high performance windows, rainwater harvesting, and reduced water use.  This is true, but building green can be so much more.

The truth is that the built environment provides countless benefits to society; but it has a considerable impact on the natural environment and human health (EPA 2010). U.S. buildings are responsible for more carbon dioxide emissions annually than those of any other countries except China (USGBC 2011). In 2004, the total emissions from residential and commercial buildings were 2,236 million metric tons of carbon dioxide (CO2), more than any other sector including the transportation and industrial sectors (USGBC 2011). Buildings represent 38.9% of U.S. primary energy use,72% of U.S electricity consumption (and 10% worldwide), 13.6% of all potable water, and 38% of all CO2 emissions (USGBC 2011).  Most of these emissions come from the combustion of fossil fuels to provide heating, cooling, lighting, and to power appliances and electrical equipment (USGBC 2011). Since buildings have a lifespan of 50 to 100 years during which they continually consume energy and produce carbon dioxide emissions, if half of the new commercial buildings were built to use only 50 percent less energy, it would save over 6 million metric tons of CO2 annually for the life of the buildings. This is the equivalent of taking more than one million cars off the roads each year (USGBC 2011).

The United States Green Building Council (USGBC) expects that the overall green building market (both non-residential and residential) to exceed $100 billion by 2015 (McGraw Hill Construction 2009).  Despite the economic issues post 2008, it is expected that green building will support 7.9 million U.S. jobs and pump over $100 million/year into the American economy (Booz Allen Hamilton, 2009). Local and state governments have taken the lead with respect to green building, although the commercial sector is growing.

Green building or high performance building is the practice of creating structures using processes that are environmentally responsible and resource efficient throughout a building’s life cycle, from site to design, construction, operation, maintenance, renovation, and deconstruction (EPA 2010). High performance building standards expand and complement the conventional building designs to include factors related to: economy, utility, durability, sustainability, and comfort. At the same time, green building practices are designed to reduce the overall impact of the built environment on human health and use natural resources more responsibly by more efficiently using energy, water, and other resources, while protecting occupant health and improving employee productivity.

High Performance Buildings are defined by incorporating all major high performance attributes such as energy efficiency, durability, life-cycle performance, natural lighting, and occupant productivity (EPA 2010). High performance buildings are constructed from green building materials and reduce the carbon footprint that the building leaves on the environment. A LEED-certified green building uses 32% less electricity and saves around 30% of water use annually (USGBC 2011). Building owners know that there is a return on investment of up to 40% by constructing a green building as a result of savings to energy and water (NAU 2012).

The cost per square foot for buildings seeking LEED Certification falls into the existing range of costs for buildings not seeking LEED Certification (Langdon, 2007).  An upfront investment of 2% in green building design, on average, results in life cycle savings of 20% of the total construction costs – more than ten times the initial investment (Kats, 2003), while building sale prices for energy efficient buildings are as much as 10% higher per square foot than conventional buildings (Miller et al., 2007). At the same time, the most difficult barrier to green building that must be overcome includes real estate and construction professionals who still overestimate the costs of building green (World Business Council, 2008).

New data indicates that the initial construction cost of LEED Certified buildings can sometimes cost no more than traditional building practices.  A case study done by the USGBC showed that the average premium for a LEED certified silver building was around 1.9% per square foot more than a conventional building.  The premium for gold is 2.2% and 6.8% for platinum.  These numbers are averaged from all LEED-registered projects, so the data is limited, but demonstrates that in some cases it does not cost much extra to deliver a LEED certified project which greatly improves the value of the building and lowers operating costs (Kuban 2010).  The authors’ experience with the Dania Beach nanofiltration plant indicated the premium was under 3% to achieve LEED-Gold certification compared to standard construction.

So the question is, why don’t we see more green buildings?  We know water plants can be green (Dania Beach Nanofiltration Plant), but that was the first nanofiltration plant in the world to be certified Gold.  The SRF programs prioritize green infrastructure – so why do more people not pursue them?  It may be an education process.  Or maybe the market just has not caught up.  CIties and states are leading the way here.  Utilities may want to look at this as well.Image


Communicating effectively in both written form and public speaking is critical for the success of the utility.  I have been reading several books on leadership and communication remains an ongoing issue throughout.  We see many schools trying to incorporate this into the engineering curriculum, but that leaves far too many outside the training “program.”  The problem is that many people think they communicate well, when in fact they do not.  Nothing is  more of a reality check than college students, too many of which write in “text message form” as opposed to real written words.  Presenting utility concepts and ideas to different audiences is an integral part of the profession and unfortunately the technical nature of many of our issues requires technical people to communicate concepts to non-technical audiences.  This s far more difficult than it appears, which is part of why the message may be lost.  .Knowing this fact, aspiring utility employees must become familiar with using visual aids and computer-based tools to convey the important design details, so that, the client, regulators, politicians, the public and even other engineers can envision what the final product will look like and evaluate their ability to successfully execute the project. 

We tell our students that technical communication for civil engineers is essential to the profession and is a prerequisite for a successful engineering career. It assists in conveying information, serves as a thought process tool, and is arguably just as essential as excellent analytical or computational skills. For some, writing well comes naturally, for others, it can be a struggle. The difference can be experience, confidence, and proper planning. Planning makes writing easier. A good place to start would be to make an outline of topics to adequately cover the necessary content and in the appropriate order that allows the reader to follow along in a logical fashion. Of course too many of them resist outlines and read very little.  

Reading and writing go hand in hand.  If you read a lot, you have a better chance of being a good writer than those o do not.  The saving grace of the vampire books, Hunger Games, Game of thrones and 50 Shades series is that someone is actually reading the books. That is a first step.  Of course the news is another matter.  History, of course no so much.  For utility folks, it is technical materials that must be read, digested and conveyed to the ratepayers.  People are naturally suspicious of those they cannot understand, a huge barrier for the industry to overcome. I remind our students than when the general public is asked what engineers do, more than half answer:  drive trains.  Wow.  the disconnect!

It is important to avoid overly long documents with too much technical detail, jargon or specialized terms, distractions and tangents.The consequences of poor communications clearly justify the amount of time and effort required to write well because, for example, the written word in a document is permanent; therefore, the bad impression left with the reader of sloppy work can be extremely damaging.  We need to engage the public in a positive way.  Communication needs to be a more robust goal for all of us than it currently is to engender that needed support.


Graduation is two weeks away for students in the Fall semester.  The good news is that unemployment is down which means more students may find jobs.  We see my students, civil engineers, nearly fully employed for the second straight semester.  That is a good sign that economy is bouncing back. 

Many are being hired by utilities and contractors.  The utilities are starting to spend money after several years of lean revenues.  Unfortunately many of these utilities were lean because their local governments have increased general fund contributions to reduce tax burdens of residents.  Reducing tax burdens by moving more money from utilities to general funds hits the utility twice – infrastructure improvements get delayed and catchup on deferred maintenance mean the hit is double the pay as you go policy.  It is no surprise that our infrastructure condition continues to deteriorate when funds are diverted for other purposes.  Hopefully the trend will reverse, but I am not optimistic. 

Contractor hiring is more interesting.  It seems that contractors are having many of the same issues as utilities have talked about for a number of years:  an aging workforce in the upper levels of the organization.  However the contractors are seeing that young engineers have a skill set not currently existing in many contractor organizations.  Contracting in lean times is a limited profit margin business.  Competing for low bid contracts further limits profits.  However when 40% of the cost for construction is often associated with materials, and 20-25% of materials may be wasted, finding a way to be more efficient can save a lot of money.  Engineers know software and some schools, like FAU, have their students use 3 dimensional (3D) BIM software for their design projects.  The BIM software allows contractors to merge drawings into 3 dimensions, finding conflicts, solving them early and identifying means to reduce materials.  For example, many pieces could be cut out of gypsum board, but often only one is cut.  The rest is tossed.  Saving big on materials creates added profits at the same price.  The benefit is seen as being well worth the cost to contractors.  As more contractors move this direction, more engineers will the hired; a good trend.

The engineering profession should benefit from this change.  As contractors hire engineers, there is the potential for better communication between engineers on contractor teams and design engineers.  The only question is getting the engineering community to adopt the same kind of attitude toward the new software tools like 3D software.  At present, far too many engineers do not believe the risks are reduced sufficiently by the costs of the software.  But adopting new methods for design will help communication with contractors and other engineers.  That communication has a benefit in saving dollars and limiting the potential for claims against design firms when conflicts are found in the design drawings.  We find that establishing a partnering mentality on projects fosters a better working relationship.  Great things can be accomplished. 


Why are health care costs increasing so fast?  Did you ever wonder about that?  We keep hearing about how health care costs, Medicare, Medicare, Obamacare are going to bankrupt us, but why is that?  Why are the cots going up so fast?  It is an important challenge for local officials and utilities who generally pay the health insurance costs for their workers.  There is more to the story that we are not being told.

One problem that get identified quickly is that only 80% of the population is included in the health care system.  Many who are not are “healthy” young people who don’t demand the services.  The concept of the health care bill was to solve this problem by spreading the costs of health care across the entire population using private and public providers.  First, I think there are way more unhealthy  people included in the 20% than we realize because the political dialogue keeps focusing on the few that want to live off the grid – I feel great so I don’t need insurance.  That guy is part of the problem.  That guy gets into a car accident, gets taken to a public hospital, gets treated, gets a bill for $26,000 to fix his broken leg, refuses to pay anything, and the taxpayers get stuck with the bill.  My solution to that guy is if you don’t want to pay for health insurance, bring cash.  Otherwise, “no soup for you!” to paraphrase a famous Seinfeld episode.  Of course my doctor, nurse and therapy friends think that’s a little cold hearted. 

The next argument is the cost of doctors, therapists and nurses.  Okay, I know a bunch of them, and that’s not where the money goes.  These people have lost money in the past 10 years.  Many are going form full-time to part-time employments as Medicare, Medicaid and health insurance bureaucrats decide services are no longer needed.  They will tell you the major change in their lives is paperwork….hold that thought for a moment.

The cost of drugs comes up.  Medicare and Medicare are the largest purchasers of pharmaceuticals in the world.  So in other works, they set the lowest price by supposedly bidding the “contracts” for services. Only there is often only one provider, so exactly how does that work?   Sounds like we don’t get a good deal there, which is why the arguments for importing Canadian drugs or drugs from Mexico keeps popping up.  They get a better deal than we do and most of these are supposedly AMERICAN companies.  No home town discount (I guess I know where free agent baseball players get the idea).   And my medical friends confirm this as an issue.  Check out the comments from Mr. Falloon at Life Extension (www.lef.org) for discussion. 

So let’s go back to the paperwork discussion.  Once upon a time doctors simply sent a little paperwork to the health insurance company or the federal government and said you needed some service.  And the insurance company processed the bill for the services.  The cost was paid by insurance premiums collected by the insurance company.  Everyone was happy.  But then someone at an insurance company said, “wait we could make more money if we asked more questions and paid less for these services.  It would help our bottom line.”  So you hear the complaint that the folks at the insurance companies are deciding whether you need that procedure or not.  And contractors decide if someone needs Medicare or Medicaid services, not the government, not your doctor, your nurse or your therapist.  Not any person that knows you, but some unseen, private sector bureaucrat who’s goal is to minimize the amount of your premium spent on services so they can enhance their bottom line.  And apparently they are very effective because the health insurance industry is very lucrative.  So maybe we have stumbled onto something here.  Maybe the cost of medical coverage is more related to drugs and bureaucracy (and it is not government bureaucracy!!) than the actual cost of services.  Maybe the old system, even if there was some fraud in it, wasn’t nearly as bad as it was made out to be.  It reminds me of one of the 4 laws of City management I developed years ago:  Never give elected officials a bad alternative – it becomes a magnet.  It always worked (hence a law).  I didn’t learn why until years later when I realized, that the worst option was the one all the lobbyists lobbied for even at the local level.  It was the option where they could make the most money “fixing


School is back in session.  It is a great opportunity to see what kind of great things we can learn this year.  We can learn from the students as much as they learn from us.  Working with college students, in bridging that connection between my real world clients and my students keeps me engaged and allows me to act as a conduit of information between the two sectors.  That conduit potentially includes jobs for students and technology for clients.  It is remarkable how much the skills sets of the students have changes and increased in certain areas in five years, let alone 10.  I remind them that 5 years after they graduate, the skill set of the next group will be far ahead of theirs. Get your license and keep learning and staying up to date with technology.  It is far too easy to get behind and it is surprising how many graduates figure they are done with learning when the graduate.  Far from it.  The advances and changes in the industry move so quickly.  All my students are doing 3 dimensional projects versus cad drawings 5 years ago.  And those cad drawings were so far above the cad drawings of ten years ago.  All three groups are ahead of a lot of engineering firms with respect to technology.  And there accompanying utilities as well.  My students make great interns for GIS – it comes naturally to them.  My older friends?  Well, let’s say there is a bit of a learning curve.  As we try to be more efficient, training and skill development become continuous exercises.  It is obvious when you compare skill sets of recent, current or older graduates.  Of course skill sets may not translate to knowledge, for there is no substitute for field experience, especially in the water and engineering fields.  The reality is often much different than you expect, for a variety of reasons.  How you adapt means experience.  It is why the older crowd and the younger crowd need each other and need those communication avenues.  I find that my teaching keeps you engaged in the changes in technology, viewpoints and the new generation while maintaining the relationships with the real world


I have been inundated by articles recently about the issues with integration of Gen X and Millennials workers into the workplace.  Not sure why, but this is a hot issue in trade journals and newspapers.  The recent articles seem to focus in on the potential conflict between older, and younger workers who seem to have different perspectives on how work gets done and protocols.  These folks would do well to read Dan Pink’s book Drive, which discusses the differences in motivation and how supervisors can carefully cultivate innovation and efficiently by recognizing the differences. 

 Since I teach at a university, I deal with Gen X and Millennials all the time.  There are huge differences in their use and comfort with technology versus older workers.  It is truly second nature for the younger workers, while the older generations had to learn these technologies.  Many, if they had access to computers, they wrote programs by using punch cards and wrote their own compute programs in FORTRAN.  The younger workers don’t know even know what a mainframe computer is let alone punch cards.  Technology accelerates exponentially with time, which is why people feel left behind. 

Funny how technology works though.  While the kids I teach today are far more savvy than their predecessors 5 years ago (and those five years before that), they have to keep up of get left behind.  That’s the older worker problem – the older guys cannot compete with the use of technology, but not to worry, in five years, same for these kids.  As a result the older crowd may resist helpful technology.  It surprises me how many engineering firms resist 3 dimensional design programs, despite my students knowing how to do it.  By the way, the contractors hire my students because the contractors see the value in profits (and change orders). Younger workers know how to integrate the technology into the workplace.

 While comfort with technology is the big difference you notice, it is not the driving issue as Dan Pink points out.  Most of them make a decent wage so they are looking for more than salary to motivate them.  Interestingly money is not the primarily motivation like it can be for older workers.  The younger folk avoiding the rigid looks for flexibility, especially as it relates to family and friends.  They are comfortable with working at home and at times throughout the day.  It’s not that they work less, it’s they work differently.  We should focus on productivity, versus conventions.  Maybe we’d spend time appreciating each other more!

 

 

Go back to Drive and you realize that the Gen X and Millennials want to pursue these new technologies and integrate them into their jobs.  They are motivated by responsibility, flexibility and independence, much because that’s what their baby boomer parents taught them.  They are comfortable with flexible schedules and working when needed.  Baby boomers need to help them use these concepts to innovate and create in the workplace.  We need to learn to use this to our advantage in the workplace, not fight it.


In the past week I have had the opportunity to experience the extremes with water – heavy rains/tropical weather in SE Florida, and dry weather in Denver at America Water Works Association’s Annual Conferences and Exposition. Two months ago with was snowing in Denver and there had been limited rain in SE Florida. Six months ago we were both dry and there was significant concern about drought in both places. How quickly fortunes change and the associated attitudes as well. It is part of a perception problem – looking at the near term – instant gratification, as opposed the long-term consequences. In truth neither set of conditions is historically different or should have created major panic or much shift in attitudes, but it is the potential to predict conditions that require the water manager’s scrutiny. We have all become risk managers.

Managing risk is not in the job description of most water and sewer personnel (risk managers aside, and they are focused on liability risks from incidents caused by or incurred by the utility like accidents, not water supply risks). We spend a lot of effort on the engineering, operation and business side, but less on planning or risk/vulnerability assessments. EPA has required vulnerability assessments in the past, but having seen some of those exercises, most are fairly superficial and many put on a shelf and forgotten. I have had clients ask me if I still had copies because they did not. Clearly we need a renewed commitment to vulnerability assessment.

Vulnerability starts with water supplies. Groundwater is particularly tricky. A new USGS study reports significant decreases in water levels in many aquifers across the US, especially confined aquifers in the west. That situation is not improving, and the situation will not correct itself. Loss of your water supply is a huge vulnerability for a community. Finding a new supply is not nearly as simple as it sounds or as many are led to believe. Confined aquifers do not recharge quickly and therefore have finite amounts of water in them. Remove too much water and all too often land subsidence occurs, which means the aquifer collapses and will never hold the same amount of water. USGS has mapped this and it matches up well with the drawn down aquifers. More data needs to be collected, but Congress is looking to cut USGS funds for such purposes, just when conditions suggest the data is needed most.

Many watershed basins and many aquifers are over allocated and overdrawn, and not just in the west. New England and the Carolinas have examples. Overallocation means competition for water will increase with time and it will be utilities that everyone will look at to solve the problem. Afterall the utilities have money as opposed to agriculture and other users, right? To protect themselves, water utility managers will need to look beyond their “slice of the pie” to start discussions on the holistic benefits to water users throughout the watershed, which will extend to understanding economic and social impacts of water use decisions. It is not just about us, and paradigm shift that is coming and one that we as an industry need to be the leading edge for. Our use impacts others and vice versa. Every basin wants to grow and prosper, but decisions today may reduce our future potential. Klamath River is a great example of misallocated water priorities. The biggest potential economy in the basin is Salmon ($5B/yr), followed by tourism ($750 M and growing), which relies on fishing and hiking. But agriculture ($0.2 B/yr) get the water first. Then power, which warms the water (salmon like cold water). Then a few people (a few 100,000 at the most in the basin). The result, the salmon industry gets reduced to $50 M/yr. Now how could we create more jobs, which would result in more income and a bigger economy? The easy answer is encourage the salmon industry, but that doesn’t sit well with the other, smaller users that will become more vulnerable to losses.

I suggest that to harden our water future in any given basin, we need to start looking a little more holistically at the future. This type of analysis is clearly not in the job description of the utility or its managers, utility managers may have the best access to technical expertise and information. As a result to protect their interests and manage risk, we may need to shift that paradigm and become holistic water managers.


A recent Wall Street Journal article noted that 50 % or people have paid their utility (water, sewer, electric) bills late, but only 24.8% have paid the internet late, 39.5% the cable late and 44% the phone bill. Really? We are willing to pay water, sewer and electric late, but not the internet bill? This should be a wake-up call to water and sewer utility leaders nation-wide that we have a problem. Combined water and sewer bills across the United States average something around $50. True they are often higher in California, SE Florida, and some other areas, but they are also lower in many areas. Most of the time even in those high cost areas, the bill is under $100.

I have done a number of rate studies and I find that the cable bill, and the cell phone bills are almost always higher than the water+sewer bill locally, so why are people willing to pay our bill late, but not the others? Is it the perceived benevolence of local utilities, most of which are public entities? Is it a perception that water should be free so it is not important to pay the bill? Or is it the lack of marketing of an essential product by waterutilities? I have heard all these arguments, but I am thinking the latter may be more important. Most people know they need to pay the bill, and I don’t really know anyone who thinks water should be free in the US. People are used to cheap water, and costs are going up. Complaining to local elected officials often keeps rates artificially low, which means maintenance and replacement programs get deferred. That makes the utility more at risk to failure. EPA, GAO and others report regularly that we have been keeping rates low and deferring capital and maintenance for years to the tune of hundreds of billions of dollars. So what is wrong?

I suggest that as an industry, we have failed in marketing water. Treatment plants, piping and pump stations are out of the way, pipes are buried. No one sees them and people assume these faciliaites will work, but rarely ask how they work or how long they will work. They do not understand the complexity or the regulatory stringency of operating a utility. They do not understand that the number one priority is public health, and protecting the public health costs money. We have not made people understand this because we do not market our product. I have taught elected official classes where the elected officials tell me public dollars should not be spent on marketing, but they never say why when pressed. Rarely is marketing included in a budget. But if water and sewer is a business, isn’t marketing an important strategy to maintain that business?

Meanwhile we have a host of celebrities marketing cellphones, which are not required to survive. We have a host of glitzy cool advertisements for cable service options, but we don’t need cable to survive. The power companies send out glitzy stuffers in their bills that no one reads, but they do end up in the papers regularly. And power really helps us survive, but we could do without it (although it would be unpleasant). Our forefathers did. But no one ever survived without water. Maybe it is just too obvious. But maybe because it is so obvious, people are less conscious of it. We need to market better. As a private sector marketing manager would say – we have lost our market share!! We need to get it back.


Talk Radio discussion

Hi All.

This is a radio show I did this week.  One of 4 I have scheduled.  It talks about me and my company, outlook, thoughts.  Take a listen.  Let me know what you think!

Fred