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income disparity


I was at a recent AWWA technical and Education Council meeting in Denver. One of the major discussions was the issues with lead service lines as highlighted by the current problem in Flint, and how many utilities are now fielding questions about and dealing with lead in their services lines, research that will come for lead, and regulatory requirements for upgrades. One issue that remains unanswered is what happens on the customer’s side of the meter, which may also be lead piping. So removing the utility’s lead service would not solve the lead issue completely, but it will help. But why has lead not been an issue in 25 years? Did it suddenly arise?
While the lead has arisen again as a public health topic, the lead and copper rule has been in effect for nearly 30 years and much of the lead and copper testing was conducted in the early 1990s. Most utilities made water treatment upgrades based the findings from the testing, and utilities have been required to continue to monitor their system ever since. Normally lead levels, even when present, were not a health issue because the zinc orthophosphates and other treatment methods kept the pipe
encapsulated. Others like Cincinnati, Lansing, Madison, Boston and others had ongoing programs to replace lead pipes. 30 years ago in North Carolina we changed out lead goosenecks and galvanized lines rather than replace them – it was just easier.
Most of the folks in the room agreed most utilities have or have such programs and that the number of lead service lines and lead goosenecks on the utility side is
limited. So I suggested that maybe the lesson we should learn from Flint is not about lead service lines, but instead the risks we incur with decision-makers who only look at money when making decisions. Flint’s decision to change water sources was driven by money, not public health.
In fact the report just published indicates that public health was not a real consideration at all. But decisions based on money impacted not only Flint, but Alamosa, CO in 2008, where disinfection was not practiced, and Walkerton,
ONT in 2001 where a Flint like set of decisions cascaded into contamination that killed people. There are utiity systems who contract operations and their contract operator makes decisions based on money, and now there is a distribution system problem. This is a repetitive pattern that has less to do with personnel operating these systems, than decision-makers, who tend to look more at the business case or money as opposed to public health. The lesson we need to learn is that money cannot be the
deciding factor when operating public water and sewer system. And to reduce the chance it happens in the future, perhaps there should be penalties if it does.
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Speaking of water supply problems, welcome to Flint, Michigan.  There have been a lot of coverage in the news about the troubles in Flint the last couple of months.  However if you read between the lines you see two issues – first this is not new – it is several years old, going back to when the City’s water plant came back on line in May 2014.  Second this was a political/financial issue not a public health issue.  In fact, the political/financial goals appear to have been so overwhelming, that the public health aspects were scarcely considered.  Let’s take a look at why.

Flint’s first water plant was constructed in 1917.  The source was the Flint River.  The second plant was constructed in 1952. Because of declining water quality in the Flint River, the city, in 1962, had plans to build a pipeline from Lake Huron to Flint, but a real estate scandal caused the city commission to abandon the pipeline project in 1964 and instead buy water from the City of Detroit (source:  Lake Huron).  Flint stopped treating its water in 1967, when a pipeline from Detroit was completed. The City was purchasing of almost 100 MGD.  Detroit declared bankruptcy.  The City of Flint was basically bankrupt.  Both had appointed receivers.  Both receivers were told to reduce costs (the finance/business decisions).  The City of Flint has purchased water for years from Detroit as opposed to using their Flint River water plant constructed in 1952.  The Flint WTP has been maintained as a backup to the DWSD system, operating approximately 20 days per year at 11 MGD.

The City of Flint joined the Karegnondi Water Authority (KWA) in 2010.  The KWA consists of a group of local communities that decided to support and fund construction of a raw water pipeline to Lake Huron. The KWA was to provide the City of Flint Water Treatment Plant with source water from Lake Huron. An engineer’s report noted that a Genesee County Drain Commissioner stated that one of the main reasons for pursuing the KWA supply was the reliability of the Detroit supply given the 2003 power blackout that left Flint without water for several days.  Another issue is that Flint no say in the rate increases issued to Flint by Detroit.  Detroit’s bankruptcy may also have been a factor given the likelihood of increased prices.  While discussion were ongoing for several years thereafter, the Detroit Free Press reported a 7-1 vote in favor of the KWA project by Flint’s elected officials in March, 2013.  The actual agreement date was April 2013. The cost of the pipeline was estimated to be $272 million, with Flint’s portion estimated at $81 million.

The City of Detroit objected due to loss of revenues at a time when a receiver was trying to stabilize the city’s finances (in conjunction with the State Treasurer).  In February 2013, the engineering consulting firm of Tucker, Young, Jackson, Tull, Inc. (TYJT), at the request of the State Treasurer, performed an analysis of the water supply options being considered by the City of Flint.  The preliminary investigation evaluated the cost associated with the required improvements to the plant, plus the costs for annual operation and maintenance including labor, utilities, chemicals and residual management.  They indicated that the pipeline cost was likely low and Flint’s obligation could be $25 million higher and that there was less redundancy in the KWA pipeline than in Detroit’s system.  In 2013, the City of Detroit made a final offer to convince Flint to stay on Detroit water with certain concessions.  Flint declined the final Detroit offer. Immediately after Flint declined the offer, Detroit gave Flint notice that their long-standing water agreement would terminate in twelve months, meaning that Flint’s water agreement with Detroit would end in April 2014 but construction of KWA was not expected to be completed until the end of 2016.

It should be noted that between 2011 and 2015, Flint’s finances were controlled by a series of receivers/emergency managers appointed by the Governor.  Cutting costs was a major issue and clearly their directive from the Governor.  Cost are the major issue addressed in the online reports about the issue.  Public health was not.

An engineering firm was hired as the old Flint River plan underwent $7 million in renovations in 2014 to the filters to treat volumes of freshwater for the citizens.  The project was designed to take water from the Flint River for a period of time until a Lake Huron water pipeline was completed.  The City of Flint began using the Flint River as a water source in May of 2014 knowing that treatment would need to be closely watched since the Michigan Department of Environmental Quality in partnership with the U.S. Geological Survey, and the City of Flint Utilities Department conducted a source water assessment and determined the susceptibility of potential contamination as having a very high susceptibility to potential contaminant sources (take a look at this photo and see what you think).

FLint WTP

Flows were designed for 16 MGD. Lime softening, sand filters and disinfection were in place.  Everything sounded great.  But it was not. Immediately, in May and August of 2014, TTHM samples violated the drinking water standards.  This means two things – total organic carbon (TOC) in the water and additional chlorine being added to disinfect and probably reduce color caused by the TOC.  Softening does not remove TOC.  Filtration is not very effective either.  High concentration usually needs granular activated carbon, ion exchange or membranes.  The flint plant had none of these, so the carbon staying in the water.  To address the TTHM issue, chlorine appears to have been reduced as the TTHM issue was in compliance by the next sampling event in Nov 2014.  However, in the interim new violations included a total coliform and E. coli in August and September of 2014, and indication of inadequate disinfection.  That means boil your water and lots of public outcry.  The pH, salinity (salt) and other parameters were reported to be quite different than the Detroit water as well.  A variable river system with upstream agriculture, industry and a high potential for contamination, is not nearly as easy to treat as cold lake water.  These waters are very different as they City was to find.  What this appears to indicate is that the chemistry profile and sampling prior to conversion and startup does not appear to have been fully performed to identify the potential for this to occur or this would have been discovered.  This is now being suggested in the press.

The change in water quality and treatment created other water quality challenges that have resulted in water quality violations. Like most older northern cities, the water distribution system in almost 100 years old. As with many other municipalities at the time, all of the service lines from the cast iron water mains (with lead joints) to end users homes were constructed with lead goosenecks and copper lines.  Utilities have addressed this with additive to prevent corrosion.  In the early 1990s water systems were required to comply with the federal lead and copper rule.  The concept was that on the first draw of water in the morning, the lead concentration should not exceed 0.015 mg/L and copper should not exceed 1.3 mg/L.  Depending on the size of the utility, sampling was to be undertaken twice and a random set of hoses, with the number of samples dependent on the size of the system.  The sampling was required to be performed twice, six months apart (note routine sampling has occurred since then to insure compliance).  Residents were instructed on how to take the samples, and results submitted to regulatory agencies.  If the system came up “hot” for either compound, the utility was required to make adjustments to the treatment process.  Ideally water leaving the plant would have a slightly negative Langlier saturation index (LSI) and would tend to slightly deposit on pipes.  Coupon tests could be conducted to demonstrate this actually occurred.  As they age, the pipes develop a scale that helps prevent leaching. Most utilities tested various products.  Detroit clearly did this and there were no problems.  Flint did not.

The utility I was at was a perfect 100% non-detects the first time were tested.  We had a few detections of lead and copper in samples the second time which really bothered me since the system was newer and we had limited lead in the lines.  I investigated this and found that the polyphosphate had been changed because the County purchasing department found a cheaper product.  I forced them to buy the old stuff, re-ran the tests and was again perfect.  We instructed our purchasing department that saving a few bucks did not protect the public health, but the polyphosphate product did.  Business and cost savings does not trump public health!  Different waters are different, so you have to test and then stay with what works.

Now fast forward to Flint.  They did not do this testing.  The Flint River water was different that Detroit’s.  Salinity, TOC, pH and overall quality differed.  Accommodations were not made to address the problem and the state found no polyphosphates were added to protect the coatings.  Veolia reported that the operations needed changes and operators needed training.  Facilities were needed to address quality concerns (including granular activated carbon filter media).  As a result the City appears to have sent corrosive water into the piping system, which dissolved the scale that had developed over the years, exposing raw metal, and created the leaching issue. Volunteer teams led by Virginia Tech researchers reported found that at least a quarter of Flint households have levels of lead above the federal level of 15 ppb, and as high as 13,200 ppb.  Aging cast-iron pipe compounded the situation, leading to aesthetic issues including taste, odor and discoloration that result from aggressive water (brown water). Once the City started receiving violations, public interest and scrutiny of the drinking water system intensified.

The City Commission reportedly asked the receiver to switch back to Detroit water, but that request was initially rebuffed and the damage to pipes continued.  Finally in October 2015, the water supply was switched back to Detroit and the City started adding additional zinc orthophosphate in December 2015 to facilitate the buildup of the phosphate scale eroded from the pipes by the Flint River water. But that means the pipes were stable, then destabilized, now destabilized again by the switch back.  It will now take some time for the scale to rebuild and to lower lead levels, leaving the residents of Flint at risk because of a business/finance/political decision that had not consideration of public health impacts.  And what is the ultimate fate of the KWA pipeline?

Just when things were starting to look up (?), in January 2016, a hospital in Flint reported that low levels of Legionnaires’ disease bacteria were discovered in the water system and that 10 people have died and another 77 to 85 affected.  From the water system?  A disinfection problem?  Still TOC in the water?  The lawsuits have begun but where does the problem lie?  Let’s look at Walkerton Ontario for guidance in the aftermath of their 2000 incident.

First it is clear that public health was not the primary driver for the decisions.  Treating water is not as simple as cost managers think.  You need to understand what water quality, piping quality and stabilization you have and address the potential issues with new water sources.  Membrane systems are very familiar with these challenges.  Cost cannot be the driver.  The Safe Drinking Water Act does not say cost is a consideration you use to make decisions.  Public health is.  So the initial decision-making appears to have been flawed. Cost was a Walkerton issue – cost cannot be the limiting factor when public health is at risk.

The guidance from consultants or other water managers is unclear.  If the due diligence of engineers as to water quality impacts of the change in waters was not undertaken, the engineering appears to have been flawed.  If the engineer recommended, and has lots of documentation saying testing should be done, but also a file full of accompanying denials from the receivers, another flawed business decision that fails the public health test.  If not, I see a lawsuit coming against the consultants who failed in their duty to protect the public health, safety and welfare.

The politics is a problem.  A poor community must still get water and sewer service. Consultants that can deal with rate and fee issues should be engaged to address fairness and pricing burdens.  Was this done?  Or was cutting costs the only goal?  Unclear.  The politics was a Walkerton issue.

Was the water being treated properly?  Water quality testing would help identify this.  Clearly there were issues with operations.  Telling the state phosphates were used when they were not, appears to be an operations error.  Walkerton also had operations issues as well.  A major concern when public health is at risk.  Veolia came to a similar conclusion.

The state has received its share of blame in the press, but do they deserve it?  The question I have is what does the regulatory staff look like?  Has it been reduced as the state trims its budget?  Are there sufficient resources to insure oversight of water quality?  The lack of provincial resources to monitor water quality was an issue in Walkerton – lack of oversight compounded local issues.  That would then involve the Governor and Legislature.  Politics at work.  Likewise was there pressure applied to make certain decisions?  If so, politics before public heath – a deadly combination.

So many confounding problems, but what is clear is that Flint is an example of why public utilities should be operated with public health at the forefront, not cost or politics.  Neither cost of politics protect the public health.  While we all need finances to pay for our needs, in a utility, money supports the operations, not controls it.  We seems to have that backward. Private entities look sat controlling costs.  Public agencies should look at public service first; cost is down the list.   We need the operations folks to get the funds needed to protect the public health.  And then we need to get the politicians to work with the staff to achieve their needs, not limit resources to cut costs for political gain.  Ask the people in Flint.

So is Flint the next Walkerton?  Will there be a similar investigation by outside unconnected people?  Will the blame be parsed out?  Is there a reasonable plan for the future?  The answers to these questions would provide utilities with a lot of lessons learned and guidance going forward and maybe reset the way we operate our utilities.  Happy to be a part of it if so!


Once upon a time, people worked until they died.  But the longer people lived, the more infirmities impacted older people, and the concept of stopping work came into play.  So these folks labored all their lives, put some money away in a safe place, like a bank, where someone else would watch over an manage their money until they needed it.  Then one day, they found out that the banks have gambled and lost on real estate, and their money was gone.  There was no government to bail anyone out.  So the people had to try to go back to work, became beggars and destitute or died.  The government thought this was unfair to those older folks who had worked so hard, but through absolutely no fault of their own, had lost everything.  So the government decided that it would “tax” people a portion of their income, and put it into a retirement system.  People could retire at 65, and of course they were only expected to live another r3 or 4 years.  There were 16 people laying in for every person taking out.  And the government told the banks that they could not gamble with people’s hard earned savings, passed legislation and created an insurance pool to backstop losses by criminal or unethical activity.  All was good and the people were happy.

As time went on some things changed.  For one, people lived more than 3 or 4 years.  The population retirees increased, and the ratio dropped to 1:10 and then to 1:6 ration of retirees:workers, but the “tax” did not go up, but investments were made that increased the pool.  It was called good management.  The government also encouraged people to save money by deferring taxes, which they did, and the banks used it to make money.  All good as long as the investors gambled well.  They gambled so well, they were able to talk the government into undoing the anti-gambling rules from the past, so their pool to invest was twice as much.  And the markets grew and the portfolios grew and the people were happy.

And then it came to pass that the banks again gambled on real estates, and created complicated investment tools to hide the risk, but the risk was exposed and half the money was gone overnight.  And the retired were wondering about jobs again.  But there were no jobs.  And the employed now had fewer jobs.  So less people paid into the system.  And the people were sad.  And mad because they thought they were being protected from the gambling of the past.  They did not understand.

And the government could supply no answers because they had changed the rules and they knew the people would be unhappy, so the government felt there was no choice, so they borrowed money, and bailed out the banks.  And some people were happy.  And some people were concerned about all that debt.  And some people wondered why it was that history could repeat itself and put society at risk.  And some people asked why people who did bad things were not punished.

And none of these questions has been answered.  Good thing that these fairy tales don’t depict anything real right?


Since 2010, the Federal Reserve Bank indicates that the wealthiest 10 percent of American have seen their income rise by 2%.  The Bottom 20% have seen their income DECLINE by 4 percent and the average for all families DECLINED 5%.  That tells me that the majority in the middle income brackets, decreased at a rate greater than the bottom 20%.  In other words more of us are moving down in economic standing, not up.  To make matters worse, the Federal Reserve Bank indicates that the top 3% actually had their incomes increase by 27.7% since 2010, meaning that the upper middle class people are falling back with the rest of us.  Quite the opposite of what our parents had hope for us.

Wages have not rebounded as many people had to take pay cuts or find new a career at lesser pay, which places all kinds of issues at risk – retirement age, retirement goals, college for the kids, investments, home ownership, etc.  All play a role in the economy of the country.  People spend less on eating out, new clothes and other things – generally more frugal, which means less demand for goods and services, and therefore less employment.  A vicious cycle that doesn’t help the economy.  We have already started to see real estate cool off as wages have not rebounded and people figure it is time to defer or get out.  Places like Miami and Las Vegas may remain warmer than say Cleveland or Detroit, but the Miami market has cooled in the past year.

Real losses in purchasing power goes back to the 1980s form the lower half of earners in the US.  And we argue about the minimum wage – which is the very bottom of the pile.  The failed concept of the Great Society was to try to get enough money in everyone’s pocket that the total purchasing power of the population would increase.  Did not work out that way, but the concept of increasing purchasing power of all has appeal.  Inflation goes up.  Purchasing power goes down.  The economy will stagnate if wages for the bottom 90% do not increase.  That makes official less likely to raise water and sewer rates to pay for those needed infrastructure upgrades.  Which will put more assets at risk of failure and stress operations budgets further.

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