I am in the initial stages of a project to look at economy of scale, utility bench-markings, asset management and impacts of economic disruption on utility systems. I should note that I am looking for volunteers, so let me know. But an initial question is whether economy of scale still applies. We think it should but given the disparities across the US, does it. As a quick survey, I enlisted several volunteer utilities to provide me with some basic information that I sued to create some ratios. And then we discussed them. The baselines were accounts and cost per millions of gallons produced. The graphics are shown below. Economy –of-scale is alive and well. That means if you have a small utility, you cannot expect to have the same costs/gallon, or the same rates, as your larger neighbors. If you do, you are probably shoring your maintenance or capital programs. That leads to bigger costs later. Instead of comparing yourself to your larger neighbors, see what happens when you compare yourself to cable and cellphones in your area. You may be surprised.
Education
Indirect potable reuse in our future?
A past project I was involved with involved a look at the feasibility of using wastewater to recharge the Biscayne aquifer In the vicinity of a utility’s potable water supply wells. The utility was feeling the effects of restrictions on added water supplies, while their wastewater basically unused. So they wanted a test to see if the wastewater could be cleaned up enough to pump it in the ground for recovery downstream, with the intent of getting added allocations of raw water. Assuming the water quality issues could be resolved, the increased recovery would solve a number of water resource issues for them, and the cost was not nearly as high as some thought.
So we tested and using sand filters, microfiltration, reverse osmosis, peroxide and ultraviolet light, we were successful in meeting all regulatory criteria for water quality. The water produced was basically pure water – not constituents in it, and therefore it exceeded all drinking water standards. We demonstrated that technologically the water CAN be cleaned up. The only issue is insurance that the treatment will always work – hence multiple barriers and the ground. This was an indirect potable reuse project and ended because of the 2008 recession and the inability to of current water supply rules to deal with the in/out recovery issues.
The indirect reuse part was the pumping of the water into the ground for later withdrawal as raw water to feed a water treatment plant, as opposed to piping it directly to the head of their water plant. But recovery of the water can be a challenge and there is a risk that a portion of the injected water is lost. In severely water limited environments, loss of the supply may not be an acceptable outcome. Places like Wichita Falls, Texas have instead pursued more aggressive projects that skip the pumping to the ground and go straight into the water plant as raw water. Technologically the water CAN be treated so it is safe to drink. The water plant is simply more treatment (added barriers). So, with direct potable projects, monitoring water quality on a continuous basis maybe the greatest operational challenge, but technologically there is no problem as we demonstrated in our project.
The problem is the public. You can hear it already – we are drinking “pee” or “poop water” or “drinking toilet water.” The public relations tasks is a much bigger challenge because those opposed to indirect and direct potable projects can easily make scary public statements. Overcoming the public relations issue is a problem, but what utilities often fail to convey is that many surface waters are a consolidations of a series of waste flows – agriculture, wastewater plants, etc. by the time they reach the downstream water intake. Upstream wastewater plants discharge to downstream users. But the public does not see the connection between upstream discharges and downstream intakes even where laws are in effect that actually require the return of wastewater to support streamflow. So are rivers not also indirect reuse projects? In truth we have been doing indirect potable reuse for, well ever.
We have relied on conventional water plants for 100+ years to treat surface waters to make the water drinkable. The problem is we have never educated the public on what the raw waters sources were, and how effective treatment is. Rather we let the political pundits and others discuss concerns with chemicals like fluoride and chlorine being added to the water as opposed the change in water quality created by treatment plants and the benefits gained by disinfectants. That message is lost today. We also ignore the fact that the number one greatest health improvement practice in the 20th century was the introduction of chlorine to water. Greater than all other medical and vaccine advances (although penicillin and polio vaccines might be a distant second and third above others). Somehow that fact gets lost in the clutter.
Already the Water Reuse Association and Water Research Foundations have funded 26 projects on direct potable reuse. Communicating risk is one of the projects. The reason is to get in front of the issues. You see, playing defense in football is great and you can sometimes win championships with a good defense (maybe a historically great one, but even they gamble). Defense does not work that way in public relations. Offense usually wins. Defenses often crumble or take years to grab hold.
The failure of utilities to play offense, and the failure of elected officials particularly support playing offense is part of the reason we struggle for funds to make upgrades in infrastructure, to perform enough maintenance or to gather sufficient reserves to protect the enterprise today. And it remains a barrier to tomorrow. Leadership is what is missing. It struck me that when looking at leaders, what made them leaders was their ability to facilitate change. Hence President Obama’s campaign slogan. But talking about change and making real changes are a little more challenging (as he has seen). You cannot lead without a good offense, one that conveys the message to the public and one that gets buy-in. With direct and indirect potable reuse, the water industry has not changed the perception of “toilet water.” That needs to change. We need to be frank with our customers. Their water IS SAFE to drink. They do not need filters, RO systems, softeners, etc., or buy bottled water, when connected to potable water supplies (private wells, maybe). We CAN treat wastewater to make it safe, and the technology tis available to make it potable. . The value they pay for water is low. Yet in all cases, others, have made in-roads to counter to the industry. That happened because we play defense.
Education Problem of our own Making?
Orange County, FL has become the second school district I know of that has decide that giving students a zero on a assignment causes the kids to lose hope of passing so they just quit. To address this problem, the worst grade you can give them is a 50 instead of a zero. That way they can recover from one missed assignment. Huh?!?! No, you read this right. The school superintendent was quoted in the SunSentinel as saying that only 43 percent of the students who received a 50 actually recovered to pass the class with a D. I have several questions. First, how does this policy teach these kids any responsibility? For the kids that do their work, how is that fair? What message does this policy send to the kids? Be a lazy dumbass and do nothing and you can still pass? That reinforces the concept of entitlement which we all agree is a problem in society that we need to overcome. Finally, if one missed assignment causes the kids to fail, why are there not more assignments so missing one is not fatal? That is what happens with my students (who still get a zero for not doing an assignment).
It would seem that such a policy is not based on an educational goal but more like a political one to improve school perception. That is as bad an idea as having kids beg for money for uniforms and class trips etc. Kids do not sell anything they just beg for money. So are we teaching them that begging and panhandling is an acceptable career? Seriously what impression does that provide to these young minds? How does either experience prepare kids for the real world where doing nothing gets you fired, not rewarded, and begging for money vs actually work is also not rewarded.
Once upon a time, education was the purview of the wealthy. American businesses argued that a basic education was needed to train a workforce for industrial jobs. The American public education system was created with this in mind- to train the next generation of workers. With education came great social and economic advancement. We clearly are deviating from that goal. Students need a good foundation in math, writing and reading (in English!), civics and science so they understand social responsibility, can communicate, understand how things work the world and can solve complex problems. They do not need pseudo-science or politicized science, but real science. Business understands this. But where is the business community on job training in schools? It would seem the business community has abdicated their responsibility to local districts who are trying to meet political goals, not economic goals. Why are we not using all the extensive testing to figure out the strengths of students and encourage them to play to those strengths? Not every kid can go to college, or should, but that does not mean they cannot achieve or be successful. They may need different training to hone their strengths.
Back in the day my Dad told me that as the education system was developed in his hometown of Detroit, students were given aptitude tests. I was also. The kids were divided up based on skills and aptitude. Students were even sent to different schools as they got older that tailored programs to their interests and skills set. Kids that the schools system felt had the aptitude to succeed in college had different courses than students that were less academically included but perhaps more mechanical, more artisan, more labor, clerical, etc. Different kids go training to help them succeed with their skills. Less academic did not mean less inclined to succeed or be successful. just differently. And they had a better chance to be successful. We seem to miss that today.
Today we have parents insisting that everyone be treated the same, and that no kid gets left behind. But putting kids with different aptitudes, maturity, and academic inclinations in one class is destined to either fail for all, or fail for everyone but the average. Such a protocol begets policies like Orange (and Broward) County that direct teachers to adjust grades so “Little Johnny” doesn’t feel bad. Extensive college prep testing and disconnected learning discourage the less academic kids, leading to dropping out, or other behaviors. Such policies and expectations by parent and political leaders are not helpful for building an educated society. Instead we need to search further into the root causes. Are there too few assignments? Are they too disconnected for students to appreciate? Should we sort out strengths and treat different students differently to discourage disinterest? How do we assess their strengths and design programs to help students succeed. And who takes responsibility for these kids? And perhaps we should revisit some of the lessons learned from the early years of the industrial development (1930s) to figure out what they did well, and see how policies today frustrate those goals. Maybe the way forward is rooted in the past.
Misconcepted?
There is a recent iPos MORI study that evaluated the perception and reality of issues in 14 western, industrialized countries to determine how well the perception of the populace matched reality. The US was one of those surveyed. No surprise, most Americans’ perception is very different than reality because the news and politics get in the way of the facts. The study found for example that Americans perceived that teenage birth rates were 24 % of girls vs the real number of 3%, that 32% of the population is immigrants vs 13% actual, and that the majority of people perceiving welfare were black vs. the reality of 39% (38% are white and 15% Hispanic). The states with the largest number of welfare recipients are in the northeast, which are also the states that received the smallest amount of federal funding per capita. Talk about misperceptions.
While other countries have similar misperceptions, perpetuating misconceptions is part of the extreme discourse in Congress and among different constituencies. When we perceive the issues incorrectly and our elected officials do nothing to improve that perception? What does that say about them? No wonder we cannot get infrastructure to the top of our funding needs? They perceive if you get water, can drive on it or flush it away, things must be fine?
Thought I would share this link
Random Thoughts on Income from the newspaper.
Since 2010, the Federal Reserve Bank indicates that the wealthiest 10 percent of American have seen their income rise by 2%. The Bottom 20% have seen their income DECLINE by 4 percent and the average for all families DECLINED 5%. That tells me that the majority in the middle income brackets, decreased at a rate greater than the bottom 20%. In other words more of us are moving down in economic standing, not up. To make matters worse, the Federal Reserve Bank indicates that the top 3% actually had their incomes increase by 27.7% since 2010, meaning that the upper middle class people are falling back with the rest of us. Quite the opposite of what our parents had hope for us.
Wages have not rebounded as many people had to take pay cuts or find new a career at lesser pay, which places all kinds of issues at risk – retirement age, retirement goals, college for the kids, investments, home ownership, etc. All play a role in the economy of the country. People spend less on eating out, new clothes and other things – generally more frugal, which means less demand for goods and services, and therefore less employment. A vicious cycle that doesn’t help the economy. We have already started to see real estate cool off as wages have not rebounded and people figure it is time to defer or get out. Places like Miami and Las Vegas may remain warmer than say Cleveland or Detroit, but the Miami market has cooled in the past year.
Real losses in purchasing power goes back to the 1980s form the lower half of earners in the US. And we argue about the minimum wage – which is the very bottom of the pile. The failed concept of the Great Society was to try to get enough money in everyone’s pocket that the total purchasing power of the population would increase. Did not work out that way, but the concept of increasing purchasing power of all has appeal. Inflation goes up. Purchasing power goes down. The economy will stagnate if wages for the bottom 90% do not increase. That makes official less likely to raise water and sewer rates to pay for those needed infrastructure upgrades. Which will put more assets at risk of failure and stress operations budgets further.
Risk of Losses for Property In Florida
In my last blog I outlined the 10 states with the greatest losses since 2006. Florida was not among them, yet given our legislature’s on-going discussion and hand-wringing with the state run Citizen’s insurance, you would think we have a major ongoing crisis with insurance here. Maybe we do, but I will provide some facts. Citizens,averaged between 1 and 1.5 million policies over the last 8 years. according the the South Florida SunSentinel, the average person pays $2500 per year for windstorm coverage. Somehow I think I want that bill because my insurance is about $6000 through my private insurer and when I had Citizens it was $5700/yr. But I digress.
Let’s assume there is 1.2 million policies over that time paying the #2500/yr. That totals.$3 billion a year in premiums. That means Citizens should have reserves of $24 billion because they have not paid-out since 2006. They have $11 billion according to the SunSentinel sources. So wher eis the rest of the money? We can assume there are operating expenses. They pay their executives very well for a government organization. I am sure they pay the agents as well. I asked a couple friends in the industry and they indicate that for private companies, about half your premium goes the the agent who writes the policy. That’s only Citizens.
Let’s assume there are conservatively another 8 million policies in Florida and since many of those are inland, let’s day they average $1500/yr. If you have it for less, check out your policy!. That means there is another $12 billion collected each year for a total of $15 billion per year.
Now let’s look at storms. According to Malmstadt, et al 2010, the ten largest storms 1900–2007, corrected for 2005 dollars are as follows:.
Rank Storm Year Loss($bn)
1 Great Miami 1926 129.0
2 Andrew 1992 52.3
3 Storm 1944 35.6
4 Lake Okeechobee 1928 31.8
5 Donna 1960 28.9
6 Wilma 2005 20.6
7 Charlie 2004 16.3
8 Ivan 2004 15.5
9 Storm # 2 1949 13.5
10 Storm # 4 1947 11.6
So for all bu the top 9 storms in a 107 year history,the annual receipts exceed the losses for a storm. The total over the period is $450 billion (adjusted to 2005 dollars) That means an average of $4 billion per year. So what is the issue? Sure a big storm could wipe out the trust fund, but that is what Lloyd;’son London, re-insurers and the ability to borrow funds is all about.
I suggest that the fuzz is really about is this. Most people do not understand the concept of an insurance pool. That includes many public officials. The idea of insurance is to pool resources is to collect huge sums of money so that if something bad occurs, there is the ability to compensate people for their losses. Insurance is a good thing but individually we hope it is never us that needs to be compensated because that means something bad happened. But we expect our premiums to pay into that pool, build large pools of money, and have money when you need it. The more people that pay in, the more the risk is split and lower the likelihood that any individual suffers a loss. Hence the lower risk should lower premiums. And people who live in high risk area should pay more than those who don’t. Flood plains, dry forests, coastal areas, high wind areas, tornado alley, etc are all high risk. Florida is one, but clearly there are many others,
So Citizens has a pile of money. Most private insurance companies should also, although their money is invested and they expect most of that will not be paid out. I suspect the concern is a fear that the pile of cash will create a public furor, but that shows a lack of communication and education. Cash is good. Lots of it is better. It’s like running surpluses in government or in your personal savings account. The idea is to have money when you need it. Running at a point where you never have surpluses guarantees you will have deficits that require cuts in services,and possibly losses of jobs when the economy tanks again. For insurance, those losses occur when big event hit. Fortunately those are infrequent, but they have and will happen. We need the cash pools on hand to protect our citizens just in case. In the meantime we need some leadership and education of the public.
Sea Level Rise Planning – Part 1
The rainy season has sort-of started in south Florida and with it comes flooding and discussions of the falls end of season and concurrent high, high tides for the year, flooding and the impact of sea level rise on low-lying areas. Much focus has been spent on the causes of sea level rise and the potential flooding caused by same. However the flooding can be used as a surrogate to impacts to the social and economic base of the community. By performing vulnerability assessments, coastal areas can begin planning for the impacts of climate change in order to safeguard their community’s social, cultural, environmental and economic resources. Policies need to focus on both mitigation and adaptation strategies, essentially, the causes and effects of climate change. Policy formulation should be based on sound science, realizing that policy decisions will be made and administered at the local level to better engage the community and formulate local decisions.
Making long-term decisions will be important. Businesses look at long-term viability when making decisions about relocating enterprises. The insurance industry, which has traditionally been focused on a one year vision of risk, is beginning to discuss long-term risks and not insuring property rebuild is risk-prone areas. That will affect how bankers look at lending practices, which likely will decrease property values. Hence it is in the community’s interests to develop a planning framework to adapt to sea level rise and protect vulnerable infrastructure through a long-term plan.
While uncertainties in the scale, timing and location of climate change impacts can make decision-making difficult, response strategies can be effective if planning is initiated early on. Because vulnerability can never be estimated with great accuracy due to uncertainty in the rate of warming, deglaciation and other factors, the conventional anticipation approach should be replaced or supplemented with one that recognizes the importance of building resiliency. The objectives of the research were to develop a method for planning for sea level rise, and providing a means to prioritize improvements at the appropriate time. In addition the goals were to provide guidance in developing a means to prioritize infrastructure to maximize benefit to the community by prioritizing economic and social impacts.
Adaptation planning must merge scientific understanding with political and intuitional capacity on an appropriate scale and horizon. According to Mukheibir and Ziervogel (2007), there are 10 steps to consider when creating an adaptation strategy on the municipal level. To summarize, these are as follows:
- Assess current climate trends and future projections for the region (defining the science).
- Undertake a preliminary vulnerability assessment of the community and communicate results through vulnerability maps (using GIS and other tools).
- Analyze vulnerability spatially, by overlaying development priorities with expected climate change on GIS maps to identify hotspots where adaptation activities should be focused.
- Survey current strategic plans and development priorities to reduce redundancy and understand institutional capacity.
- Develop an adaptation strategy that focuses on highly vulnerable areas. Make sure the strategy offers a range of adaptation actions that are appropriate to the local context.
- Prioritize adaptation actions using tools such as multi-criteria analysis (MCA), cost-benefit analysis (CBA) and/or social accounting matrices (SAM).
- Develop a document which covers the scope, design and budget of such actions (what they call a Municipal Adaptation Plan (MAP)).
- Engage stakeholders and decision-makers to build political support. Implement the interventions prioritized in the MAP.
- Monitor and evaluate the interventions on an ongoing basis.
- Regularly review and modify the plans at predefined intervals.
The strengths of this framework are the initial focus on location-specific science, the use of both economic and social evaluation criteria, and the notion that the plan is not a fixed document, but rather a process that evolves in harmony with a changing environment. The final two steps occur at regular intervals by the community with associated adjustments made. The next question is how to develop the data and priorities.
BOSTON
Last week I went to Boston for the American Water Works Association Annual Conference and Exposition. It is a gathering of thousands of water industry professionals – from operators to university professors to engineers to manufacturers. It is a good group of people and most know a number of people each year. The industry is smaller than one things despite there being over 50,000 community water systems in the United States. All are there to network, which allows them to discuss their issue, learn new ways to approach things, create new contacts and see new equipment and techniques. Over 11,000 registered. Good job to AWWA staff and the folks in New England that local hosts.
At the conference, one of many tasks, beyond meetings and education, was to do a class for public officials on what water and sewer utilities are, how they operate, how to deal with revenues and expenses and regulations. The idea is to help local officials understand the complex utility issues which are often second fiddle to more “surficial” activities like parks, and economic development. The officials get a certificate from AWWA for 12 hours of class time, but the fact that these folks come, spend the time, get involved and can then experience the rest of the program is to be commended. I have been doing these public officials classes since my book came out in 2009. The first two days are always based on the book, but the third day can vary depending on issues in the news and preferences form the public officials group within AWWA. This year the focus was operations and revenues. The responses were positive, and the interaction was very good. And I had a blast as well.
It had been 40 years since AWWA was in Boston for ACE. I have been twice previously – once when I was 7 and we went to the aquarium and once to catch a baseball game at Fenway, while on a 5 game, 4 city, 3 day baseball trip. Boston led off. This time, I was able to spend a day looking at the City. Thanks to my friend Chi Ho Sham who acted as chauffer and tour guide – I expect to repay the gesture whenever he can spend a couple days in S. Florida. Boston as many of you know is the cradle of the American revolution, and visits to the old North Church, Paul Revere’s house, the USS Constitution, several cemeteries and Faneuil Hall. Fascinating. Another trip to come as there is much more to experience than a day.
The moral to the story is that conferences allow us to accomplish many things. We meet new people, hear new things, and if we spend a little time, we can experience how others live or have lived. The history is valuable to us personally.
Economic Challenges or Challenges to Economics?
As you are aware, I have several hobbies and interest, and economics is one of them. Economics has theorists from many different viewpoints, and the commonality among them is that there is no “school of thought” that explains everything. So new schools get developed to explain the current events, or old ones that were discredits are resuscitated, but unfortunately we too often neglect the past, or at least the examples of the past. Too often the obvious gets ignored. For example, we cave money because we know there will be ups and downs. Individual do it, so why don’t governments? We know that we will pay for a product we need. Demand drives the price. If more people want it, the price goes up. Been that way for…. ever maybe? So in my recent reading I came across several musing that keep getting talked about by political pundits, but may be they are not what they appear to be. So let’s take a look at a couple of these that might just affect us….
Is supply side economics is a myth developed by corporate economists to argue for lower taxes. The concept is to give tax breaks to encourage manufacturers and businesses to produce more product which will reduce costs. You know this is patently false. Try selling your reclaimed water at a discount (or give it away) when it is raining. Demand drives the economy, not supply. Every economics student learns this in economics 101. The supply side economics school developed as a means to explain stagflation in the 1970s. The idea what to give tax cuts to those who invested, so they would invest more to make new products, which would trickle down to the rest of us. Still doesn’t work. Why? What they ignored was that the US industrial sector had saturated the US economy with goods and could not grow without new sectors to sell to. Hence the push on Nixon to open up China to foreign trade and investment. But opening foreign markets was great, except they could not afford our products. So we had to make the products there, increase local wages so they could buy the products, and still shipped products back at a cheaper cost that to build them in America. The idea is not new – recall Henry Ford set up the assembly line to cuts costs to allow him to increase wages so his workers could buy his cars. The obvious question is when we saturate China, then what? Africa? Then what? The economy cannot grow faster than the increase in population. So why does supply side economics keep getting traction? Did we mention those tax cuts….
To the big fashion in Germany and the EU is austerity. Austerity is an economic idea that never seems to die despite very limited success and many, many failures. It sounds great – cut costs and balance the budget while cutting revenues (income). Ok, so let’s see how that works in your household – you quit your middle class job and take a minimum wage job. You cut your expenses. Except you can’t sell your house without a loss (and you do not have the cash to make up the difference) and you need your car to get to your new job. But austerity says that if you eat rice, beans, cereal and Ramen noodles, you will soon be far better off than you are now. No one will suffer. Do you believe it? Do you wonder why the Greeks and Irish are not doing so well today and why people are restless? They used to devalue their currency, but the Euro prevents this. They do not have away out. Meanwhile Iceland devalued currency, let the banks fail, took over the bank assets, and are doing much better. Austerity was not the option…. Just saying… And who suffers the most? Not the high income folks.
Tax cuts stimulate the economy. Sounds great. But, from 1944 to 1963, the income tax rate on the highest earning bracket in 1960 was 90% over $200,000. Yes 90%! The economy was great. The middle class was born. House ownerships jumped. Education was up. The economy in the 1970s stagnated after we cut tax rates. We cut the income tax rate in the 1980s, but raised other taxes, and things improved, but then declined. The economy improved after the Bush tax hike in 1991. It did not improve after the Bush tax cuts in 2001. Interesting in their book Presimetrics, Mike Kimel and Mike Kanell noted that higher taxes seem to correlate with a better economy. Is it because investors can’t sell stock so easily when they made a profit so corporations can count of investments longer? Or is it that the increase in revenues allows the federal government to invest in more research and development that further stimulates the economy? Did we mention the tax cuts favor the wealthy?
The moral of the story is that utility managers cannot ignore the economic realities around them. We cannot be trapped by the musings of people who have hidden agendas, which means that our understanding of the way things are must extend beyond the utility itself. The economy, economics, monetary policy, tax policy, demographics and change are areas that utility managers need to be current on. Engineers and managers often understand these issues easily (most are mathematical) but we tend to focus only in out areas. We need to become educated. Recall the earlier blog where I noted the city manager who realized later that the reason elected officials tended to bad alternatives was they were being lobbied to approve the poorer options because their clients could make money from it. You know many ideas that will be lobbied to elected officials and business people in the future. You need to become educated on these ideas and how they affect your utility. You know that rates that are too low will not increase revenues. You know you need to expand sales when possible, perhaps serving new areas, and making the investments for same. You know that not spending money will only increase the risk of failure in the system. You know that not increasing pay will disenfranchise employees. Prepare for these assaults so you can lead your utility down the proper path.


